I’ve been asking Ola drivers to tell me about the most monstrous customers they’ve driven.
For the last few weeks, I've been asking Ola drivers to tell me what makes their lives difficult. What do customers do that, without our knowledge, annoys them, pisses them off, and puts them at the terrifying and real risk of losing their jobs?
Here's what I found makes you a shit human in the back of a cab.
Not answering the phone when they're on their way, or have shown up.
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One man who's been driving for Ola for seven months told me that, at least once or twice every day, he shows up to pick up a customer who simply doesn't answer the phone, forcing him to cancel after waiting for 15 minutes.
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